Scheduling that automatically transfers emergency calls to your on-call staff
A single secure number
No dropped calls
They trust us
Examples of on-call numbers
Many professions manage on-call services in order to be reachable 24 hours a day and to be able to respond to emergency situations, alert calls, assistance or immediate repairs.
Developed by the operator Ab Plus, Planitel is the result of 25 years of experience in Telecom. Beyond the planning of the on-call number to landlines and mobiles, Planitel allows to secure at a high level all incoming calls to the on-call number.
Overflow on backup, cascade calls, call distribution mode, personalised scenarios in case of no answer, Planitel is a complete and secure solution to answer all on-call calls.
The on-call schedule allows the automation of call redirection and the access to the telephone schedule via the Internet allows the modification of theon-call reception from anywhere in real time.
The call forwarding schedule is equally suitable for a 24-hour emergency number with a very low number of calls as for a call centre with a high number of calls and a large number of teleworkers.
A single number, such as a company switchboard, such as customer support, can now be received on the mobiles of the people on call at home. With call cascading, call balancing and call forwarding, Planitel is a simple and effective way to improve customer care.