Call transfer planning

Scheduling that automatically transfers emergency calls
to your on-call staff

A presence in all sectors.

A single secure number

No installation

No dropped calls

Examples of on-call numbers

Many professions manage on-call services in order to be reachable 24 hours a day and to be able to respond to emergency situations, alert calls, assistance or immediate repairs.

Developed by operator Ab Plus, Planitel is the result of 25 years' experience in the telecoms sector. In addition to scheduling telephone calls from the on-call number to landlines and mobiles, Planitel provides high-level security for all incoming calls to the on-call number.

Overflow on backup, cascade calls, call distribution mode, personalised scenarios in case of no answer, Planitel is a complete and secure solution to answer all on-call calls.

The on-call schedule allows the automation of call redirection and the access to the telephone schedule via the Internet allows the modification of theon-call reception from anywhere in real time.

The call forwarding schedule is just as well suited to a 24-hour emergency number receiving a very low number of calls as it is to a call center receiving a large number of calls with a large number of teleworking staff.

A single number, such as a company switchboard, such as customer support, can now be received on the mobiles of the people on call at home. With call cascading, call balancing and call forwarding, Planitel is a simple and effective way to improve customer care.