On-call doctor

On-call duty in health care facilities

The organization of a telephone on-call service within hospitals or clinics is of vital importance for communication with the doctor on duty.

The immediate availability of this doctor, 24 hours a day, is essential to guarantee maximum responsiveness during medical interventions. With this in mind, setting up a single on-call number within the healthcare facility is the best way to contact the on-call doctor quickly and efficiently.

Until recently, doctors on call shared an on-call telephone or programmed call transfers manually, which could lead to complications and errors.

Programming Telephone Guard

On-call physician planning

PLANITEL is an exclusive solution to program the automatic transfer of calls to the different people on call in a medical service.

It is a simple and very quick way of planning the people on call (doctors, anaesthetists, nurses) over the desired period, as well as the different ways of reaching them.

Accessible via the Internet, PLANITEL makes the on-call service more reliable and mitigates missed updates, transfer errors, telephone breakdowns, etc.


Another existing usage :

on-call anaesthetists

On-call anaesthetist

The on-call anesthesiologist is a particular example for the management of a single Planitel number.

Indeed, at any time in case of an urgent intervention, it is essential to first notify the on-call anesthetist and the interest of a single scheduled number can save precious time.

Planitel allows you to program the single on-call number to the on-call anaesthetist weeks in advance, with different possibilities of escalation scenarios if the anaesthetist does not answer.

Many clinics are now using Planitel to secure calls and thus the rapid intervention of theon-call anesthetist.